Contact Information

    You can also contact Thruday using the details below.

    Common Questions

    Find answers to common questions about our product, service and company. Can't find what you're looking for? Please reach out to our support team.

    How can I report a Thruday bug?

    If you encounter a bug while using the Thruday app, our would love to hear from you so we can get this fixed for you urgently. Reach out to our team via our contact page

    How can I recommend a new feature for Thruday

    We would love to hear your ideas on how we can improve Thruday and make it better than it already is. You can use our contact form to get in touch with our team

    How long does Thruday support take to reply?

    We aim to respond to support requests as quickly as possible. Response times can vary depending on demand, but we do our best to get back to you promptly and keep you updated if something needs further investigation.

    How do I delete my Thruday account?

    If you would like to delete your Thruday account, please login to your account, go to your planners hub, tap on ‘manage account’ and you will find instructions on how to delete your account right away in just a few taps.

    How do I cancel my Thruday subscription?

    Cancelling your subscription with us is easy! The subscription cancellation process differs depending on what platform you signed up with.

    If you signed up via the Google Play Store or Apple App Store, you can manage, cancel or change your subscription via your account within the app store.

    If you signed up via our web app, please reach out to support with your registered account email and we will take care of making sure it is cancelled for you.

    Can I get help if I cannot access my account?

    Yes. If you are having trouble signing in or accessing your account, contact support and include the email address linked to your account. We will help you get back in as quickly as possible.

    Does Thruday allow me to import my calendar?

    Thruday does allow you to import your other calendars events via your devices calendar. To enable this you must ensure your calendars are publicly available on your device so we can detect them. You can configure imports by visiting your dashboard and tapping the settings icon in the top right side.

    Where can I download Thruday?

    You can download Thruday on Apple and Android devices through the Apple App Store and Google Play. Thruday is also available on the web for free.

    How much does it cost to use Thruday?

    Thruday includes free visual planning and to-do list features, with no credit card required to get started. Optional premium subscriptions unlock extra features, but you can begin planning, building routines, and organizing tasks for free.

    Does Thruday have advertising in the app?

    No. Thruday is designed to be distraction-free, and we do not include advertising in the app. We are committed to keeping the core planning experience free without ads.

    Is my data and privacy safe and secure with Thruday?

    We take privacy and security seriously and use strict measures to protect your data. We do not sell your data to third parties. We do use limited anonymous data to help the app run reliably, and you can read more in our privacy policy.